Shipping policy

Shipping Information

Please provide a residential address for delivery. Deliveries to business addresses may not be completed.

Expedited Shipping is not available for P.O. Boxes (Post Office Boxes) or APO/FPO addresses (Army Post Office/Fleet Post Office addresses).

All orders, excluding pre-ordered items, will be shipped within 1–3 working days.

Customers will receive a shipping tracking number within 2–3 working days.

Please note: Weekends and international holidays may cause delivery delays.

Shipping Duration

  • Expedited Shipping: 3–9 working days
  • Standard Shipping: 10–20 working days

Orders will be shipped via Standard Shipping by default. If you require Expedited Shipping, please contact customer service to confirm two things: 1) whether your region supports Expedited Shipping, and 2) the additional shipping fees that will apply.